| C11--Thursday, 02/26/09, 1:30 p.m. - 4:30 p.m. |
Pre Reg $60 Onsite $75 |
Effective Communication Skills and Enrollment |
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Davis, RDH, Karen
Richardson, TX
Registered Dental Hygienist |
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Today's dental consumer needs compelling reasons to invest two of their most valuable commodities, their time and money, in their dental health when everything feels just fine. For successful enrollment, today's dental team must invest in mastering the art of effective communication to have success in enrollment. Course will cover: the three C's of effective communication powerful verbal skills to create value and desire for treatment how to customize your message to fit individual personality profiles a template to respond effectively to the most challenging objections and how to move patients beyond insurance limitations.
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CE Credits: 3
Recommended for Doctors, Hygienists, Assistants, Staff |
Downloadable course materials are available, please click icon to download.
 228.6 KB |
